The Whitechapel, London - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

49-53 New Road, London, United Kingdom, E1 1HH

Perfect

7.7

7.5

/10

3.5

“The Whitechapel's location made exploring London incredibly convenient for me.”view full review

Rooms

The Whitechapel House offers a total of 27 rooms, including premier singles, doubles, executive twins, and two extravagant king rooms. Each room is meticulously designed, incorporating distinctive themes of retro London Telephone Box red, pristine linen white, deep ebony, and natural oak wood for a memorable stay. Premier Single rooms come with corner balcony-window views, bringing a unique perspective of the bustling area.

Executive Apartments

The hotel boasts four boutique-style One Bedroom Apartments located a short walk from the main hotel. Each apartment includes a fully equipped kitchen and lounge area designed for high comfort, ideal for both leisure and business travelers. The apartments feature contemporary designs with oak laminated flooring and luxury appliances, catering to all lifestyle needs.

Location

Situated on New Road, The Whitechapel is conveniently located just minutes from key transport connections including Whitechapel Underground Station. The hotel is opposite Barts and The London Hospital and near iconic sites like Brick Lane, Columbia Road Flower Market, and The Tower of London. Guests can easily access attractions such as the Design Museum and The Shard with minimal travel time.

Dining

While The Whitechapel does not offer on-site dining, guests can enjoy breakfast at The Cosy Café directly across the street. The café presents a variety of breakfast options for £8.95, providing a convenient dining solution. Additionally, the hotel is located amidst a rich selection of restaurants and eateries in the vibrant Whitechapel area.

History & Culture

The Whitechapel area has a rich history that dates back two thousand years, known for its vibrant culture and historic landmarks. The hotel stands near historical sites related to figures such as Jack the Ripper and Joseph Merrick, enhancing the attraction for history enthusiasts. With its strong ties to local legends and traditions, guests can experience a slice of London's past just steps away.

Highlights

Rooms: 27 bedrooms, including executive twins and king rooms

Location: Minutes from Whitechapel Underground Station

Dining: Breakfast available at The Cosy Café

Executive Apartments: Boutique-style with fully equipped kitchens

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

2 persons

20 m²

1 Double bed

Shower

Heating

room details

Superior Twin Room City View

2 persons

25 m²

2 Single beds

City view

Shower

Heating

room details

Small Double Room

2 persons

12 m²

1 Double bed

Shower

Heating

room details

Deluxe Twin Room

2 persons

23 m²

2 Single beds

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

London 4.7 km

Airports

London City (LCY) 9.2 km

London Heathrow (LHR) 32.2 km

Train

Fenchurch Street Station 1.3 km

Underground

Whitechapel500 m

Bus

Bus stop300 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Spacious and Comfortable

“I stayed in a Beautiful Twin Room, and I was pleasantly surprised by how comfortable the room was. It had a huge bathroom with a lovely bathtub, which was an absolute treat after a long day exploring the city. The blackout blinds allowed me to enjoy peaceful nights of sleep.” view full review

Luxurious Wet Room

“The bathroom in my Standard Double Room was really excellent. I loved the large wet room shower, which had great water pressure and was very refreshing. The towels provided were nice and large, adding to the overall luxurious feel of the space.” view full review

Really good Restaurant Experience

“Dining at the Sahara Grill was a highlight of my stay. The food was beautiful, and I appreciated the 10% discount for hotel guests. It was a lovely place to unwind after a day out, with an ambiance that made it a perfect dining spot.” view full review

Charming and Cozy

“I was delighted by my Superior Double Room, which was both charming and cozy. Despite being small, it was well laid out and had all the amenities I needed, including a mini fridge and kettle for my convenience. The comfortable bedding made it easy to relax and enjoy my stay.” view full review

General

No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers

Guest Parking

Electric kettle

Services

Housekeeping

Dining

Restaurant

Room features

Air conditioning
Heating
Tea and coffee facilities
Ironing facilities

Self-catering

Electric kettle

Media

Flat-screen TV

Location

49-53 New Road, London, United Kingdom, E1 1HH

Map view

49-53 New Road, London, United Kingdom, E1 1HH

City landmarks

Castle

Tower of London

1.9 km

Harbour

Tower Bridge

2.4 km

Market

Borough Market

2.3 km

Landmark

Coca-Cola London Eye

4.2 km

Museum

The British Museum

4.5 km

Park

Sky Garden

1.9 km

Gallery

Tate Modern

2.7 km

Church

St Paul's Cathedral

2.5 km

Garden

Buckingham Palace

5.8 km

Mosque

Brick Lane

1.1 km

Bridge

London Bridge

2.4 km

Landmark

The Shard

2.1 km

Landmark

The View from The Shard

2.1 km

Museum

Museum of London

2.4 km

Landmark

Limehouse

2.1 km

Market

Old Spitalfields Market

1.3 km

Square

Trafalgar Square

4.6 km

Monument

Monument to the Great Fire of London

2.1 km

Landmark

Big Ben

4.6 km

Museum

National Gallery

4.6 km

Landmark

St Katharine Docks

1.7 km

Museum

HMS Belfast

2.5 km

Gallery

Dalston

3.3 km

Church

Westminster Abbey

4.9 km

Gallery

Whitechapel Gallery

750 m

Church

All Hallows By The Tower

1.8 km

Landmark

30 St Mary Axe

1.6 km

Museum

Dennis Severs' House

1.6 km

Landmark

Cable Street Mural

740 m

Nearby

Whitechapel Bell Foundry

330 m

Restaurants

Sahara Grill Whitechapel

20 m

49-53 New Road

Dessert Island

170 m

99 Fieldgate Street

Mr. White's English Chophouse

180 m

103-107 New Road

Zaza's Restaurant And Grill

740 m

108A Whitechapel Road

Lahore One Restaurant

340 m

218 Commercial Road

The Ottoman Doner

260 m

163 Cannon Street Road

Reviews and Ratings

Feedback from previous guests about their experience.

Layla

United Kingdom, February 2025

7.0/10

I had a mixed experience at The Whitechapel. While the staff was incredibly friendly and the restaurant served delicious food, the overall hotel condition left much to be desired. The room was uncomfortable with a very noisy fridge and the area felt somewhat unsafe at night, which made for an uneasy stay.

Rooms

5.0

The room was small and had issues like a noisy fridge and lack of privacy from thin walls. The bathroom setup was awkward, with a wash basin in the bedroom rather than enclosed. I was definitely hoping for more space and comfort for the price I paid.

Service

5.0

Staff members were friendly and went out of their way to assist me, creating a welcoming environment. However, communication was sometimes lacking, especially when I encountered issues that needed addressing.

Location

5.0

The hotel is located in an area that feels a bit run down and wasn't the safest to walk around at night. The proximity to the Whitechapel underground station was a plus, but I opted for Uber rides after dark due to safety concerns.

Dining

6.0

The restaurant, Sahara Grill, served fantastic food, and that was definitely a highlight of my stay. However, the breakfast experience was less satisfying, as I had to eat at a nearby cafe that didn't meet expectations.

Facilities

5.0

I appreciated the cleanliness of the hotel, but there were notable maintenance issues that impacted my comfort. The ineffective air conditioning caused discomfort, especially during the warmer nights.

Francis

United Kingdom, January 2025

5.6/10

I had a mixed experience at The Whitechapel during my recent stay. The apartment I stayed in was spacious and clean, but I faced some challenges like a lack of soundproofing and limited drawer space. The area felt a bit rough at night, but the location was conveniently close to transportation options.

Rooms

6.0

The apartment I had was clean and spacious, though the noise from the upstairs guests kept me awake at times. The furniture was a bit worn, and I found the setup a bit inconvenient with the shower setup and limited mirrors.

Service

6.0

Staff were generally friendly upon check-in and made the process smooth, but there were instances of poor response from the front desk later in the evening.

Location

5.0

While the location was ideal for public transport access, the immediate surrounding area felt uninviting, with littered pavements and an overall rough edge at night.

Dining

5.0

I found the dining options available were lacking, particularly in breakfast variety. Though the restaurant had potential, it was not up to par during my stay.

Facilities

6.0

The apartment facilities were modern and well-kept, but I experienced issues like the room key not functioning properly initially, which was a bit frustrating.

Aiden

United Kingdom, January 2025

5.6/10

My stay at The Whitechapel had some ups and downs. I appreciated the cleanliness and the comfortable beds, but the location left much to be desired, especially with the noise and the intimidating surroundings. While some staff were friendly and helpful, my room was pretty cramped for comfort and had a few maintenance issues that could be improved.

Rooms

6.0

The room I stayed in was quite small, practically made for one person, and had some issues like a noisy mini fridge and a bathroom layout that wasn't user-friendly. The bed, while comfortable, was squeezed into a corner, making it awkward to move around.

Service

6.0

The staff at the front desk were friendly and quick to help with directions, but I felt the overall service was inconsistent. When I raised concerns about my room, I didn't receive an adequate response.

Location

5.0

The hotel is very close to the tube station, which is convenient, but I found the surrounding area to be a bit run down and not very welcoming. Walking from the station to the hotel felt intimidating at night.

Dining

7.0

I enjoyed a meal at the Sahara Grill, which had excellent food. However, the dining options felt limited for a hotel of this caliber, and breakfast could use more variety beyond just full English breakfasts.

Facilities

5.0

While the hotel is modern and generally clean, I was disappointed with some of the amenities. For instance, the air conditioning was quite loud and didn't always keep the room comfortable, and I noticed some maintenance issues that detracted from my stay.

Peter

United Kingdom, December 2024

6.2/10

My stay at The Whitechapel was a mixed experience. I appreciated the comfort of the bed and the cleanliness of the hotel, but I faced issues with breakfast and some communication problems with the staff. While the location was acceptable, it didn't always feel the safest at night.

Rooms

7.0

The room I stayed in was decent for one person, though I found it small, especially when I imagined it would be more spacious. The toilet was a good size, and I enjoyed having tea and coffee facilities available, but some noise from the neighboring room was bothersome.

Service

6.0

Most of the staff were friendly and accommodating, and when I expressed my dietary needs, they went out of their way to bring a toaster to my room. However, the directions I received for the nearest tube station were incorrect, leading to a frustrating start to my day.

Location

6.0

The hotel was about a 10-minute walk from the Whitechapel tube station, which was convenient during the day. However, I felt a bit uneasy about walking back at night, so I mostly opted for Uber, adding an extra cost to my stay.

Dining

5.0

I had a notable issue with breakfast because there was none available despite having paid for it in advance. The staff suggested a cafe across the street, which wasn't suitable for my dietary needs. In the end, I got a toaster in my room later on, which was a nice touch.

Facilities

7.0

The hotel itself was modern and clean, which added to the overall appeal. I found the amenities, like the tea and coffee provided in my room, very helpful. However, housekeeping could have been more prompt in addressing my needs, particularly regarding missing towels.